Frequently Asked Questions
General
What is your location?
Our brand is headquartered in China, where all our bracelets are meticulously crafted with heart and precision. From design and production to logistics and shipping, we oversee every step personally to ensure each piece meets our stringent quality standards.
When will I get my order?
Once we receive your order, it takes2–3 business daysto craft your bracelet and perform its spiritual consecration.After shipping, you will receive an email with a tracking code. If you haven’t received this code, please check your spam folder first. If it’s still missing, contact us atservice@daoqilasts.com—we’ll assist in tracking your order and updating its status.
What Is "Spiritual Consecration" (开光)?
In China’s spiritual traditions, "spiritual consecration" (kāiguāng, 开光) is a sacred ritual rooted in Buddhism and Taoism. It aims to awaken or invoke divine energy within objects—such as statues, talismans, or jewelry—transforming them into vessels that hold spiritual power. This process is not a generic "blessing," but rather a deliberate act to establish a bridge between the physical and spiritual realms, allowing the object to serve as a conduit for positive energy, protection, or connection to higher wisdom.
Do you have any physical stores?
Unfortunately, we do not have any physical stores, agents, or outlets.However, ordering our products online is very easy and safe! If you need any assistance, please contact us at service@daoqilasts.com
I have placed my order a while ago, but haven't seen/heard anything.
Please check your email (and spam inbox).We closely monitor the status of every order and will contact you immediately if any issues arise.
I would like a custom design, is that possible?
Absolutely! You may contact us atservice@daoqilasts.comto share your design ideas, and we will craft detailed proposals based on your vision. Please note that pricing for custom-designed bracelets may vary, and due to the custom nature of these pieces, they are not eligible for returns or refunds. We appreciate your understanding!
Can they be worn when working out, showering, or at the beach?
We strongly discourage wearing the bracelets during certain activities, as they can damage both the gemstones and metal over time. The durability of the stones varies; some are harder and more resistant, while others are softer and more susceptible to damage. For more information on how to properly care for your bracelet, please refer to our guide:How to care for your Jewelry
I was looking at a bracelet, but it was out of stock. When will it be back?
Reach out to us, and we can check if we have any small inventory left or assist you with finding a good alternative bracelet.
Shipping
How long does shipping take?
Once we receive your order, it takes2–3 business daysto craft your bracelet and perform its spiritual consecration. Upon completion, we will prioritize shipping your order.Shipping times vary by location:
- United States: 4–7 business days
- Europe: 3–8 business days (varies by country)
- Asia: 2–7 business days (varies by country)
- Middle East: 4–8 business days
Please note: We cannot ship to APO/FPO/DPO addresses.If any changes occur, we will contact you promptly.
I accidentally submitted the wrong delivery address, but it's already on its way!
In most cases, you can change the delivery address yourself on the tracking confirmation page. If you're unable to do so, please contact both the courier service and us as soon as possible. Keep in mind that the longer you wait, the more difficult it becomes to amend the address.
Please note that changing the delivery address to a different address and/or country may not always be possible, and if it possible additional transport costs may be charged to you.